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Articles tagged with: Bank of America

Bank Leaves “Valued Customer” Hanging From Phone Tree.
November 4, 2009 – 10:29 am | No Comment
Bank Leaves “Valued Customer” Hanging From Phone Tree.

Bank of American spends hundreds of millions of dollars on advertising–at least they did prior to the bailout. They had a Bank of Opportunity to create a raving fan–someone who would have sang their praises to everyone I know–but all they did was reinforce what we’ve known all along: It’s a pain in the ass to transfer my online account to another bank.